Terms & Conditions

Booking T&Cs

Rates are for two people per room, per day and are inclusive of  TVA, breakfast, free access to WiFi. Local taxes not included. Rates shown are in Euros. Billing is made in local currency i.e. Moroccan dirhams (MAD). The exchange rate is 1€ = 11 MAD

Local taxes

Riads are registered as « Maisons d’hôtes » and have to charge 2 different local taxes :

  • Taxe de Promotion Touristique (TPT) : 10 DHS per guest and per day (Tourism promotion tax)

  • Taxe Communale (since January 2008) : 15 DHS per guest and per day (City tax)

Theses taxes are repaid to the city of Essaouira and to the Office National Marocaine du Tourisme.

Rates & Cancellation Policy

See below.

Formalities for individual travellers

  • The passport is required for all travellers.

  • Touristic stay is limited to 3 months.

  • Some nationalities may require a visa; please check with your Consulate or Embassy before departure.

  • The Moroccan law does not allow hotels, Riads and guest houses to host unmarried Muslim country nationals.

Check in & out

Check in: 15:00 – 04:00
Check out: before 12:00
Please advise us of your approximate arrival time in advance. Should you arrive early or check out late, you are welcome to use our premises.

Adult-only

We are an adult-only hotel with guests from 16+ years permitted.
Exceptions can be made for the exclusive hire of premises.

Breakfast

Breakfast is included in the price of the room. It is served in our ground floor café, on the roof terrace or in your room between 08:00-14:00. For early check-outs, breakfast can be served from 04:00 in the café.

Smoking

To adhere to health and safety legislation, our guest rooms & suites are all non-smoking. Guests may smoke in our courtyard on the ground floor or on the terraces.

Pets

Quiet Pets are permitted at Riad Espritbleu. Please notify us in advance. A fee of €10 will apply for our pet package.

Rates & Cancellation Policy

FLEXIBLE RATE

Pay at the property. No prepayment required. Credit card number with a valid expiry date and security code is required to guarantee your reservation.

Free cancellation/modification until 14 days prior to arrival. If cancellation is within the 14 day period, 100% payment of the first night price is payable. Rescheduling will incur 100% payment of the first night - which will be considered as a deposit for the rescheduled stay. For no-shows or early departure, the total booking price is payable.

NON-REFUNDABLE RATE

10% discount on flexible rate. Full prepayment including tax is required at time of booking.

This reservation is non-refundable. Cancellations or changes made at any time are subject to a 100% charge.

WEEKLY RATE

15% discount on bookings of 5nights+. Pay at the property. No prepayment required. Credit card number with a valid expiry date and security code is required to guarantee your reservation.

Free cancellation/modification until 14 days prior to arrival. If cancellation is within the 14 day period, 100% payment of the first night price is payable. Rescheduling will incur 100% payment of the first night - which will be considered as a deposit for the rescheduled stay. For no-shows or early departure, the total booking price is payable.

RIAD RESIDENCE: EXCLUSIVE HIRE

A 50% security deposit is required for the exclusive hire of Riad Espritbleu.

This reservation is non-refundable. Transfers and excursions reserved and confirmed cannot be cancelled. These services are fully due for the amount planned in the confirmation, whatever the date of cancellation is.